Privacy Policy

INTRODUCTION AND UPDATES

This Privacy Policy details how C-Synergy LLC, doing business as SideHustleFinder.app ("SideHustleFinder," "we," "us," or "our") processes personal information collected through our website at SideHustleFinder.app, our mobile application, our AI-powered business matching platform, and related services (collectively, the "Service" or "Platform").

Our details are as follows:
C-Synergy LLC d/b/a SideHustleFinder.app

We may update this Privacy Policy from time to time by posting the new policy on this page and updating the "Last Updated" date. For material changes, we will provide notice by email or through a prominent notice on our Service. We encourage you to review this Privacy Policy regularly to stay informed about our information practices.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you should discontinue use of the Service.

This Privacy Policy should be read together with our Terms and Conditions, which are incorporated by reference and govern your use of the Service.

WHAT INFORMATION WE COLLECT

We collect personal information about you as a user of our Platform or Website, which means any information relating to an identified or identifiable natural person, or "personal data," "personal information," or "personally identifiable information" as otherwise defined under applicable privacy laws ("Personal Information").

FOR ALL USERS:

Information You Provide Directly:

When you create an account, complete assessments, or use our Service, we collect:

• Account information: name, email address, username, password, phone number, postal address, date of birth or age range
• Professional information: employment status, job title, industry, years of experience, education, professional skills, career history, income level or range
• Assessment data: responses to our 48-factor assessment system, including business interests, entrepreneurial goals, time availability, financial capacity, risk tolerance, resource availability, personal constraints, previous business experience, motivations, values, family commitments
• Business planning data: business plans you create, implementation timelines, financial projections, market research, action plans
• Payment information: subscription tier, transaction history, billing records (payment card details are processed by third-party payment processors and not stored by us)
• Communications: customer support inquiries, feedback, survey responses, community forum posts, email correspondence

Information Collected Automatically:

When you use our Service, we automatically collect:

• Usage data: pages visited, features accessed, time spent on platform, search queries, business opportunities viewed, assessment progress, navigation patterns, session duration and frequency
• Technical information: IP address, device type and model, operating system, browser type and version, screen resolution, language preferences, referring website, unique device identifiers, cookie identifiers
• Location data: approximate location based on IP address, precise geolocation only if you explicitly enable location services
• Analytics data: interactions with Service, feature usage patterns, performance metrics

FOR PROSPECTS:

We may collect Personal Information from publicly available sources (such as professional networking sites like LinkedIn), third-party data providers, or business partners about individuals who have not directly used our Platform but may be potential customers or relevant contacts. Such information includes basic contact details such as name, business email address, phone number, job title, and other professionally relevant data.

FOR USERS OF OUR COACHING SERVICES:

If you engage our professional coaching services (separate from platform subscription), we may collect additional information pursuant to separate coaching agreements.

LEGAL BASIS FOR PROCESSING

Depending on your location and the type of use, we process Personal Information based on the following legal grounds:

• Performance of Contract: Processing is necessary to perform our contract with you and provide the Service you requested
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our Service, preventing fraud, ensuring security, conducting analytics, and marketing our services, balanced against your rights
• Legal Obligation: Processing is necessary to comply with our legal obligations under applicable laws and regulations
• Consent: Processing is based on your consent, particularly for marketing communications, non-essential cookies, processing sensitive data, and other purposes where we explicitly request your consent

You may withdraw consent at any time where processing is based on consent, though this will not affect the lawfulness of processing before withdrawal.

HOW WE USE YOUR INFORMATION

We use the information we collect, which may include your Personal Information, for the following purposes:

TO PROVIDE AND DELIVER THE SERVICE:

• Create, maintain, and secure your account
• Authenticate your identity and manage access
• Process your assessment responses and generate personalized business opportunity matches
• Calculate compatibility scores and success probability assessments using our AI-powered algorithms
• Provide business planning tools, templates, and resources
• Enable community features and user interactions
• Process subscription payments and manage billing
• Provide customer support and respond to inquiries
• Send transactional emails and service notifications

FOR AUTOMATED DECISION-MAKING AND PERSONALIZATION:

• Analyze your profile and assessment data using artificial intelligence and machine learning
• Match you with suitable business opportunities based on our 48-factor algorithm
• Generate entrepreneurial readiness scores and success probability estimates
• Calculate coaching readiness scores and recommend coaching services
• Personalize content, recommendations, and user experience
• Rank opportunities based on compatibility with your profile

TO IMPROVE AND DEVELOP THE SERVICE:

• Analyze usage patterns to enhance user experience and optimize performance
• Conduct research and development for new features and functionality
• Test new designs and approaches through A/B testing
• Train and improve our matching algorithms and AI models
• Identify and fix technical issues and bugs
• Develop new business opportunity categories and assessment methods

FOR MARKETING AND COMMUNICATIONS:

• Send marketing communications about new features, services, and promotions (with your consent or as permitted by law)
• Provide educational content, newsletters, and platform updates
• Recommend our coaching services based on platform usage
• Display relevant advertisements on third-party platforms
• Measure advertising campaign effectiveness
• Conduct customer satisfaction surveys

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting your communication preferences in account settings.

FOR SECURITY, FRAUD PREVENTION, AND LEGAL COMPLIANCE:

• Detect and prevent fraudulent activity, security threats, and unauthorized access
• Monitor for abusive or prohibited behavior
• Investigate security incidents and resolve disputes
• Comply with applicable laws, regulations, and legal obligations
• Respond to legal requests, court orders, and government inquiries
• Enforce our Terms and Conditions and protect our legal rights
• Establish or defend legal claims

FOR BUSINESS OPERATIONS AND ANALYTICS:

• Measure platform performance and key business metrics
• Track subscription conversions, retention, and revenue
• Analyze user acquisition and growth patterns
• Support strategic planning and decision-making
• Generate aggregated, anonymized statistics and insights

FOR AGGREGATED AND DE-IDENTIFIED DATA:

• We may create aggregated, anonymized, or de-identified data from Personal Information that cannot identify you individually
• Such data is not subject to this Privacy Policy and may be used and shared for any lawful purpose, including industry research, market analysis, benchmarking, business development, and public reporting

WITH YOUR CONSENT:

• For any additional purposes disclosed to you at the time of collection with your explicit consent
• You may withdraw consent at any time by contacting support@sidehustledbl.com

WITH WHOM WE SHARE YOUR INFORMATION

We do not rent or sell your Personal Information for monetary consideration. We may share Personal Information with the following recipients for the purposes described:

SERVICE PROVIDERS AND PROCESSORS:

We share information with third-party companies that perform services on our behalf, including:

• Infrastructure and Hosting: Base44 provides our technical infrastructure, cloud hosting, database management, data storage, automated backups, and platform-level security measures. Base44 has access to all data stored on the Platform and operates under a Data Processing Addendum with security requirements. For information about Base44's practices, visit: https://base44.com/privacy-policy and https://base44.com/dpa
• Payment Processors: Stripe, PayPal, and other payment processors handle subscription payments and store payment methods securely. We do not receive or store complete credit card numbers.
• Email and Communication Services: Providers that send transactional and marketing emails, SMS notifications, and manage communication delivery
• Analytics Providers: Google Analytics and other analytics tools that help us understand platform usage and performance
• Customer Support Tools: Help desk, ticketing systems, live chat platforms, and call recording services
• Scheduling Services: Timetrade for coaching consultation booking and calendar management
• Security and Fraud Prevention: Services that detect fraudulent activity, verify identity, and protect against security threats
• Marketing and Advertising Partners: Platforms that help us display relevant advertisements and measure campaign effectiveness

All service providers are contractually obligated to use your information only to perform services for us, maintain confidentiality and security, and comply with applicable privacy laws.

BUSINESS PARTNERS AND AFFILIATES:

• Our subsidiaries and affiliated companies
• Joint venture partners or co-marketing partners (with your consent where required)
• Auditors, consultants, lawyers, or advisers to our business

BUSINESS TRANSFERS:

If we are involved in a merger, acquisition, sale of assets, financing, bankruptcy, or other corporate transaction, your Personal Information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

LEGAL REQUIREMENTS AND PROTECTION:

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with applicable laws, regulations, legal process, or government requests
• Respond to subpoenas, court orders, or legal proceedings
• Enforce our Terms and Conditions and protect our legal rights
• Detect, prevent, or address fraud, security incidents, or illegal activity
• Protect the safety, rights, or property of SideHustleFinder, our users, or the public

CALIFORNIA AND COLORADO RESIDENTS - TARGETED ADVERTISING:

We may share certain information (such as cookie identifiers, device identifiers, and usage patterns) with advertising partners for cross-context behavioral advertising, which may constitute "sharing" or "selling" under California and Colorado law. You can opt out by clicking "Do Not Sell or Share My Personal Information" in our website footer or by using Global Privacy Control (GPC) browser signals.

HOW WE PROTECT YOUR INFORMATION

We implement commercially reasonable technical, administrative, and organizational measures designed to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

INFRASTRUCTURE SECURITY (BASE44):

Base44, our infrastructure provider, implements industry-standard security measures including:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of data at rest in secure storage systems
• Secure database management and access controls
• Automated backup systems with secure storage
• Network security, firewalls, and intrusion detection
• Physical security at data center facilities
• Disaster recovery and business continuity measures
• Regular security updates and patch management

For detailed information about Base44's security practices, visit: https://docs.base44.com/Guides/Privacy-and-security

APPLICATION SECURITY (SIDEHUSTLEFINDER.APP):

At the application level, we implement:

• Secure user authentication with password hashing
• Role-based access controls
• Input validation and protection against common web vulnerabilities
• Secure session management
• Regular security testing and monitoring
• Incident response and breach notification procedures

YOUR SECURITY RESPONSIBILITIES:

You play an important role in protecting your account:

• Use a strong, unique password
• Do not share your password with anyone
• Enable two-factor authentication when available
• Log out when using shared or public computers
• Report suspicious activity immediately to support@sidehustledbl.com

SECURITY LIMITATIONS:

However, no method of transmission over the Internet or electronic storage is 100 percent secure or error-free. We cannot guarantee absolute security of your information. You should take special care in deciding what information you provide through the Service.

THIRD-PARTY TRACKING TECHNOLOGIES

We use cookies and similar technologies in our Service, including when you visit our website or access our Platform. A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website.

PURPOSES OF COOKIES:

• Allowing you to navigate between pages efficiently
• Enabling automatic activation of certain features
• Remembering your preferences and login information
• Making interaction between you and our Platform quicker and easier
• Ensuring advertisements you see are relevant to you and your interests
• Compiling statistical data on your use of the Platform
• Enabling your use of the Platform and identifying you for repeat visits
• Monitoring and analyzing your web access and usage patterns

TYPES OF COOKIES:

• Strictly Necessary Cookies: Essential for the Service to function, including authentication and security
• Performance and Analytics Cookies: Help us understand how users interact with the Service
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements and measure campaign effectiveness

YOUR COOKIE CHOICES:

• Browser Settings: Most browsers allow you to refuse cookies or delete cookies. Instructions are usually found in the browser's "Help" or "Preferences" menu.
• Opt-Out Tools: You can opt out of interest-based advertising through industry tools such as the Network Advertising Initiative or Digital Advertising Alliance
• Global Privacy Control: We honor Global Privacy Control (GPC) browser signals for Colorado and California residents

INTERNATIONAL TRANSFER

Because SideHustleFinder operates globally, it may be necessary for us to transfer information, including Personal Information, to countries other than the country in which the information was collected. Our Service is operated from the United States, and your information is primarily stored and processed in the United States through our infrastructure provider, Base44.

SAFEGUARDS FOR INTERNATIONAL TRANSFERS:

• Standard Contractual Clauses approved by the European Commission (for EU/UK/Swiss data)
• Data Processing Addendum with Base44 incorporating appropriate safeguards
• Technical and organizational security measures
• Encryption of data in transit and at rest
• Contractual obligations with service providers to protect your data

By accessing or using our Service, you consent to the transfer of your information to the United States and other countries, which may have different data protection laws than your country of residence.

DATA RETENTION

We retain the information that we collect from you for as long as it is necessary based on the purpose for which it was collected and taking into account compliance with our legal obligations, resolving disputes, and enforcing our rights.

GENERAL RETENTION PERIODS:

• Active accounts: Retained while your account remains active
• Closed accounts: Deleted within 90 days of account closure, except as required by law
• Assessment and matching data: Retained for duration of subscription plus 2 years
• Business plans and user content: Retained until you delete them or close your account
• Transaction records: Retained for 7 years for tax and accounting purposes
• Support communications: Retained for 2-3 years after case resolution
• Usage and analytics data: Detailed logs retained for 90 days; aggregated data retained for 2 years
• Marketing data: Retained until you unsubscribe or for 2 years

RIGHT TO REQUEST DELETION:

You may request deletion of your Personal Information at any time by contacting support@sidehustledbl.com or closing your account through account settings.

AUTOMATED DECISION-MAKING

Our Service uses automated decision-making technology, including artificial intelligence and machine learning algorithms, to provide personalized business opportunity matching and recommendations.

AUTOMATED SYSTEMS WE USE:

• Business opportunity matching algorithm that analyzes your profile and assessment responses
• Compatibility scoring between you and business opportunities
• Entrepreneurial readiness assessments
• Success probability calculations
• Coaching readiness determinations

YOUR RIGHTS:

Where automated decisions produce legal or similarly significant effects, you have the right to:

• Opt out of automated decision-making and receive alternative methods
• Request human review of automated recommendations
• Obtain an explanation of how decisions were made
• Challenge decisions you believe are inaccurate or unfair

To exercise these rights, contact support@sidehustledbl.com with "Automated Decision-Making" in the subject line.

CHILDREN'S PRIVACY

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18 years of age. By using the Service, you represent that you are at least 18 years old.

If we learn that we have collected Personal Information from a child under 18 without parental consent, we will delete that information immediately and terminate the account without refund.

If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately at support@sidehustledbl.com with "Child Privacy Concern" in the subject line.

YOUR PRIVACY RIGHTS

GENERAL RIGHTS (AVAILABLE TO ALL USERS):

• Right to Access: Request access to your Personal Information and receive a copy in a portable format
• Right to Correct: Request correction of inaccurate or incomplete Personal Information
• Right to Delete: Request deletion of your Personal Information (subject to legal exceptions)
• Right to Opt-Out: Opt out of marketing communications at any time

COLORADO RESIDENTS (Colorado Privacy Act):

• Right to data portability in a readily usable format
• Right to opt out of sale of personal information (we do not sell), targeted advertising, and profiling
• Right to appeal if we deny your request
• We honor Global Privacy Control (GPC) signals as valid opt-out requests

CALIFORNIA RESIDENTS (CCPA/CPRA):

• Right to know what categories and specific pieces of Personal Information we collected
• Right to know categories of sources and third parties we share with
• Right to opt out of sale/sharing of personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising privacy rights

EUROPEAN UNION, UK, AND SWITZERLAND RESIDENTS (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten") in certain circumstances
• Right to restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests or for direct marketing
• Right not to be subject to automated decision-making producing legal or similarly significant effects
• Right to withdraw consent at any time
• Right to lodge a complaint with your supervisory authority

EXERCISING YOUR RIGHTS:

To exercise any of these rights, please contact us at:

• Email: support@sidehustledbl.com
• Include your request type in the subject line (example: "Access Request," "Deletion Request," "Opt-Out Request")
• Provide your full name, email address, and account details

DATA BREACH NOTIFICATION

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and applicable regulatory authorities in accordance with applicable law.

WHAT WE WILL DO:

• Investigate and contain the breach promptly
• Assess the risk and impact to affected individuals
• Notify affected users within the timeframes required by law (typically 30-72 hours depending on jurisdiction)
• Notify applicable regulatory authorities as required
• Provide information about the breach, affected data, potential consequences, and protective measures
• Offer credit monitoring or identity theft protection services for high-risk breaches
• Implement additional security measures to prevent similar incidents

For questions about our data breach response procedures, contact: security@c-synergy.com

THIRD-PARTY SERVICES AND LINKS

Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy applies only to our Service.

We are not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your Personal Information.

DO NOT TRACK SIGNALS

Some browsers have "Do Not Track" features that send signals to websites you visit. We currently do not respond to Do Not Track (DNT) browser signals as there is no universal standard for DNT compliance.

However, we do honor Global Privacy Control (GPC) signals as opt-out requests for targeted advertising and data sharing for California and Colorado residents.

CONTACT US

If you wish to exercise any privacy rights, raise a complaint about how we have handled your Personal Information, or have questions about this Privacy Policy, please contact us directly:

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the new Privacy Policy on this page
• For material changes: provide notice by email to the address on your account or through a prominent notice on our Service at least 30 days before changes take effect

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

ACKNOWLEDGMENT

By creating an account, accessing, or using SideHustleFinder.app, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE SERVICE.